Average Score (78 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

78 Ratings

4.7 Average

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  • Deborah H.12-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    When I scheduled my 10000 mile check/oil change I asked for Recall to be done same time. It was not done because they didn't order parts. That's only thing was disappointing.

  • Theodore V.11-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Scheduling was easy, everthing was on time, work completed.

  • Scott P.11-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Took too long, promised 5 took 7+ hours. No loaner cars.

  • Mackenzie L.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Julisa E.11-14-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Kind people always available to help and answered all questions. Thank you for a very Good Service.

  • Jeremie R.11-12-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Always a pleasure working with Bill K and Mark N. Repeat customer and will continue coming to overturf in Kennewick Washington for our future needs!

  • Sarah M.11-03-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Sarah P.10-22-2024

    TYPE:SalesMODEL:AtlasYEAR:2024