Average Score (78 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

78 Ratings

4.7 Average

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  • David G.02-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Pamela C.02-21-2025

    TYPE:SalesMODEL:ArteonYEAR:2023

  • Francisco G.02-15-2025

    TYPE:SalesMODEL:ArteonYEAR:2023

    Buying a brand new vehicle sight unseen and from a VW dealership located 3100 miles away from home, can be a daunting experience. Not so with Overturf VW in Kennewick, Washington State. I have to say it has been one of the smoothest and most pleasant shopping experiences in recent memory. They had the vehicle I was looking for (Brand new 2023 VW Arteon SEL Premium) at the right price. Likely, one of the last remaining brand new Arteon SEL Premiums left in stock nationwide.

  • Ashley B.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Robert took great care of me and my car, going above and beyond to address my concerns and make sure it was safe. I have a leaking moonroof, and felt like my car was full of water. Sure enough, it was, and they kept the car over the weekend with a dehumidifier to make sure it was as dry as it could get and preserve the electronics. Robert managed my expectations very well and was honest with me about the impact of the leak.

  • Kenedy C.01-30-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Christina M.01-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great service

  • Garret M.01-20-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Anthony F.01-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Malinda N.01-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Professional

  • Janice C.01-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Always great customer service